Virtual Assistant & Social Media Manager delivering engaging content, high-volume client call handling, and streamlined CRM workflows. With experience managing 266+ daily inbound/outbound calls, creating client pitch videos, and driving social media growth, I combine customer service expertise with creative strategies to boost engagement, improve client satisfaction, and save hours in daily operations—so you can focus on scaling your business.
Design approach centers on understanding user needs and preferences, creating products that are not only highly functional but also enjoyable to use. We prioritize enhancing the user experience at every stage, ensuring seamless interaction and lasting satisfaction
Services Offered
We are adept at quickly turning ideas into tangible prototypes and wireframes. These tools help us visualize concepts and test designs before investing in full development.
About UsEfficiently manage day-to-day tasks including email handling, scheduling, data entry, and document management. I help businesses stay organized and productive, ensuring smooth operations without the overwhelm.
Create engaging graphics, videos, and captions tailored for each platform. I handle content planning, posting, and analytics tracking to boost brand visibility, grow audiences, and increase engagement.
Professionally manage high-volume inbound and outbound calls, including PNC campaigns, to assist clients with intake forms and follow-ups. I ensure prompt, accurate, and friendly communication that builds trust and satisfaction.
A Selection of Tools I Used
Working with Shaney has been a game-changer for our social media presence. She has a natural eye for content creation, from video editing to writing engaging captions, and always stays updated with trends. Her ability to combine creativity with strategy has helped us increase engagement and reach. Shaney is reliable, proactive, and a true asset to any marketing team.
Shaney brings not only skills but also a positive attitude to the team. She collaborates well, communicates clearly, and delivers high-quality work on time. Her dedication and consistency set her apart from others I’ve worked with. I’d confidently recommend her to any company looking for someone resourceful, creative, and committed."
I had the opportunity to collaborate with Shaney on multiple projects involving workflow automation and process optimization. She quickly adapted to the tools and systems I introduced, and even contributed creative ideas to improve efficiency. Shaney’s ability to combine her marketing and content expertise with automation made our work smoother and results-driven. She’s resourceful, tech-savvy, and a great team player.
